Last updated: 2026-06-18
BriefKid Support
BriefKid helps parents turn school notes, screenshots, photos, forwarded emails, and typed reminders into a simple tomorrow-focused task list.
Contact
Email: c1312256818@gmail.com
For account, privacy, subscription, or data deletion help, include the email address used for your BriefKid account. Do not send child medical records, government identifiers, payment card numbers, or other unnecessary sensitive information.
Common Help Topics
Cloud Suggestions
Cloud Suggestions use reviewed school text and allowed family context to suggest action items. You can turn Cloud Suggestions off in Settings.
Preference Memory
Preference Memory helps BriefKid remember structured preferences, such as reminder timing or common corrections. You can clear Preference Memory in Settings.
Delete Source Text
Use Settings > Privacy > Delete Source Text to remove original source text and source quotes while keeping saved task titles, dates, and reminders.
Delete Account
When signed in, open the account controls and choose account deletion. Account deletion should remove account-linked child profiles, source documents, tasks, AI extraction records, inbound email records, and private source files before deleting the authentication account.
If you cannot sign in or deletion fails, email c1312256818@gmail.com.
Data Export
Email c1312256818@gmail.com to request a copy of your account data. Data export should include account-linked child profiles, source document metadata, saved tasks, and relevant subscription/access records when available.
AI Suggestions Are Imperfect
BriefKid's AI suggestions may miss details or misunderstand school wording. Always review suggested tasks before saving or relying on them.
Purchases And Subscriptions
iOS subscriptions are handled by Apple's In-App Purchase system. Use the App Store subscription management screen to manage cancellation, renewal, and refunds. BriefKid can help investigate entitlement or restore-purchase issues.
App Store Review Notes
Before App Store submission, provide Apple with:
- A test account if login is required.
- A short explanation that BriefKid is a parent-operated school reminder app.
- A note that screenshots/photos and voice are intended to be processed locally before any parent-reviewed text is sent for Cloud Suggestions.
- The live Privacy Policy URL: https://briefkid-legal.pages.dev/en/privacy/.
- The live Support URL: https://briefkid-legal.pages.dev/en/support/.